Emotional Health in the Workplace training

Objectives

By the end of the training, participants will have:

• Explored and practised strategies and techniques that help to create an emotionally healthy culture in the workplace – for individuals, teams and the wider organisation

• Understood how emotional health can have a positive impact on managing stress, customer service, staff motivation, absenteeism, retention, managing difficult conversations

• Explored the importance of looking after yourself and your own needs

• Reflected together as a team

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Topics we cover

• What we want from work/work wants from us. Balance – organisational/individual needs

• What is emotional health? Why is it important in the workplace?

• Exploring the 4 foundations of good emotional health

• Managing difficult feelings

• How we respond to challenges / “I” Statements

• “Working” styles

• Praise

• Cultures, habits and structures

• Problem-solving

• Looking after ourselves

• Focus on outcomes – customer service, absenteeism, staff motivation, managing difficult conversations/challenges, staff retention, managing people

• What/how you’re going to implement takeaways​​​​

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Testimonials​

“Has made me look at my behaviour, and that of others, and has helped me to re-evaluate actions”

 

“It was at the right level – covered a broad range of techniques , which will be helpful”

 

“Great to understand the difference between emotional health, mental health and emotional wellbeing”